It is not possible to diagnose these vehicles without entering this information. As of the 06/2020 data release, a prompt to enter a personalized user name and password will appear when accessing the new E-Class and S-Class. New diagnosis user rights as of 06/2020 With the introduction of the E-Class facelift and the new S-Class, a new security concept is being introduced, which will also have significant effects on the XENTRY Diagnosis software. XENTRY Flash supportįor further advice on XENTRY Flash including information on product features or usage guidance, please contact: Sales Support: Technical Support: Diagnosis User Rights XENTRY Flash, WIS etc.), no further sign-on to the central online systems is required, resulting in smooth workflows in your workshop. Once you are logged into one of our workshop applications (e.g. Single sign-on for convenient working (Single-Sign-On) Any changes made to the vehicle or the control unit software are updated on the VeDoc vehicle data card. Automatic SCN coding and VeDoc reverse documentationĪfter the programming of the control unit, the SCN coding (if permitted by the control unit) as well as the reverse documentation run automatically in the VeDoc Vehicle Documentation System. Conveniently, all processes are fully integrated within the diagnostics software (XENTRY Diagnosis, XENTRY DAS) requiring fewer manual intervention from your mechanics.
Whether for flashing, SCN/CVN coding or entering equipment codes: XENTRY Flash can be used with Mercedes-Benz Cars ( including smart, Maybach and SLR) as well as with Mercedes-Benz Vans. Instructions for org admins on how to reset the second factor ( PDF). If you don't know your Org admin, you can check it via Alice under your profile data. The org admin can reset the second factor for you so that you can create a new one. If you are no longer able to authenticate, you have several options:ġ) If you have lost/forgotten your smartphone, but you have set up another second factor (USB security key), you can use that one.Ģ) If you don't have an alternative second factor set up, contact your org admin. HelpCard ( PDF) Reset of the second factor If you lose one of the authentication factors, you will remain able to work with the second one! To assist you in setting up the factors, we provide you a compact HelpCard for download.
We recommend that you set up both options right away. Available from specialist electronics retailers or directly from the manufacturer. USB security key You can use any key of your choice, as long as it supports the FIDO2 standard.
For authentication, you need one of the following two factors: This process is similar to a TAN authentication as requiered for online banking. XENTRY Diagnosis has become even more secure!įor commissioning, programming and coding of ECUs (XENTRY Flash) an additional, second authentication is mandatory for each user.
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